Virtual Community Recovery Center: If you have additional questions, comments or concerns, or if you are in need of any other help and support, call 311 (757-385-3111) or email VBStormRecovery@vbgov.com.

5 Things to Know About Debris Cleanup at the Start of Hurricane Season

The April 30 tornado that struck the Great Neck community of Virginia Beach offers several important lessons. Understanding roles and responsibilities can be confusing. Who removes the debris field swept across homes, businesses and roadways? What about debris floating or submerged in canals, lakes, the bay or other waterways? The areas of responsibility are not always clear. Following these five guidelines will significantly reduce the stress, frustration and costs associated with post-disaster cleanup.

Debris cleanup following a disaster is a critical process that ensures the restoration and recovery of affected areas. And as we enter the Atlantic hurricane season (between June 1 and Nov. 30), understanding the key aspects of debris cleanup is essential, no matter the weather event.

1. Who Does What?

Immediately following a disaster, the City is responsible for clearing debris from all right of ways and easements. Residents and businesses are responsible for removing waste from their private properties, including debris in canal waters on personal property. If working with contractors to help remove debris, residents are encouraged to ensure that they wait until the City has cleared area rights-of-way first, in the interest of public safety. For guidance on debris removal, contact the Department of Public Works, Waste Management Division at 757-385-4650, or visit www.VBgov.com/wastemgt. The City also provides guidelines on the types of debris accepted for curbside pickup.

2. Prioritize Safety

During debris cleanup, prioritize personal safety to avoid injuries. Use appropriate personal protective equipment (PPE) such as gloves, masks and sturdy footwear. Be cautious of potential hazards, including sharp objects, unstable structures and electrical dangers. If you encounter hazardous materials or structures that require professional assistance, contact the Department of Emergency Communications at 911 for immediate guidance and support.

3. Sort and Separate Debris

To facilitate efficient debris removal, sort and separate different types of debris on your property. The City of Virginia Beach provides guidelines on properly disposing of various types of debris, including vegetation, construction materials, household items and hazardous waste. Visit www.VBgov.com/wastemgt for detailed instructions on sorting and separating items for curbside pickup. Coordinate with waste management services to schedule the collection of bulky items and hazardous materials.

4. Document and Communicate

One of the most important things you can do happens well before the storm. When you receive an updated home value assessment each year, be sure to update your insurance coverage accordingly. This simple act can help prevent significant gaps in coverage and insurance payouts should a disaster strike. Documenting damages that do occur is crucial for insurance claims and assistance programs. Take photographs, and keep detailed records of the debris removed, property damage and lost belongings. Contact your insurance company promptly to initiate the claims process. For insurance-related inquiries or assistance, you can reach the Virginia State Corporation Commission's Bureau of Insurance at 804-371-9741 or visit its website at www.scc.virginia.gov/boi.

5. Seek Community Support and Resources

During the debris cleanup process, seek support from your community and utilize available resources. Connect with neighbors, community organizations or volunteer groups to share resources, pool efforts and provide mutual assistance. The City of Virginia Beach has established the Volunteer and Community Resources Office, which can provide information on local volunteer opportunities and resources. Contact the office at 757-385-2408, or visit virginiabeach.gov/volunteer for details.

Post-disaster debris cleanup requires understanding all responsibilities, prioritizing safety, organization, documenting damages and enlisting qualified community support. By following this guidance, you can proactively contribute to the cleanup efforts and help rebuild after a disaster.